Privacy Policy

This Privacy Policy (the “Policy”) describes the policies and procedures on the collection, use, disclosure and protection of your personal information when you visit or make a purchase from https://indieflow.org (the “Site”) made available by IndieFlow (“we”, “us” and “our”). The terms “you” and “your” refer to the users of this Site. The term “Services” refers to any services offered by us whether on Site or otherwise.
Please read this Policy before using the Site or submitting any personal information to us. This Policy is a part of and incorporated within, and is to be read along with, the Terms of Use.

Your Consent

By using the Site and the Services, you agree and consent to the collection, transfer, use, storage, disclosure and sharing of your information as described and collected by us in accordance with this Policy. If you do not agree with the Policy, please do not use or access the Site.

Links to other websites

The Site may contain links to other websites. Any personal information about you collected whilst visiting such websites is not governed by this Policy. We shall not be responsible for and have no control over the practices and content of any website accessed using the links contained on the Site. This Policy shall not apply to any information you may disclose to any of our service providers/service personnel which we do not require you to disclose to us or any of our service providers under this Policy.

Personal Information

Information you give us:

When you use our Services or make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card/debit card numbers, upi ids and any other online methods), email address, and phone number. We refer to this information as “Order Information.” Order Information also includes information we collect offline to further the delivery.

Information we collect:

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. This automatically-collected information is referred to as “Device Information.” This Device Information is collected via technologies including but not limited to:

  • Cookies – data files that are placed on your device or computer and often include an anonymous unique identifier. To modify your cookie settings, please visit your browser’s settings. By using our Services with your browser settings to accept cookies, you are consenting to our use of cookies in the manner described in this section.
  • Log files track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Pixel tags (also called a web beacon or clear GIF) is a tiny graphic with a unique identifier, embedded invisibly on a webpage (or an online ad or email), and is used to count or track things like activity on a webpage or ad impressions or clicks, as well as to access cookies stored on your computers. We use pixel tags to measure the popularity of our various pages, features and services. We also may include web beacons in e-mail messages or newsletters to determine whether the message has been opened and for other analytics.

Device Information and Order Information are collectively referred to as “Personal Information” in this Policy.

Use of personal Information

The Order Information that is collected generally is used to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices, shipment tracking details and/or order confirmations). Additionally, we use this Order Information to communicate with you, screen our orders for potential risk or fraud; and to provide you with information/advertisement relating to our products and Services in in line with the preferences you have shared with us.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing your personal information

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a legal notice, subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Do not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. To the extent permitted under the applicable law, your continued use of our Services after we publish or send a notice about our changes to this Policy shall constitute your consent to the updated Policy.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to address a complaint, please contact us by e-mail at contact@indieflow.org or by sending us a mail to: IndieFlow, 4C-404, 4th Main, 4th Cross, OMBR Layout, Bengaluru: 560043, India.